Legal

Every document,
in plain words.

Every Sitterz legal and privacy document, grouped by who it is for. Each one is written to say what the software actually does.

If you run a business on Sitterz

Terms of ServiceThe agreement between your business and Sitterz.Updated August 27, 2026Acceptable Use PolicyWhat you may not do with the software, and what you may not put into it.Updated August 27, 2026Data Processing AddendumHow Sitterz handles the information in your workspace. It applies automatically; there is nothing to sign.Takes effect September 27, 2026AI Features ScheduleEvery AI feature in Sitterz, what it receives, and what no AI feature here will ever do.Updated September 1, 2026SubprocessorsThe providers we use, what each receives, and how we give notice before adding one.Updated September 1, 2026

If you are a family or a staff member

Platform User TermsYour use of the portal you sign in to.Updated August 27, 2026Privacy PolicyWhat information is held, for how long, and who to ask about it.Takes effect September 27, 2026Deleting your accountHow to delete your login, what that removes, and what stays with the business you book with.Updated September 1, 2026

Short answer to the most common question: the records in your portal belong to the business you deal with, so that business is who to contact about them. We will help them answer you.

Everyone

Privacy PolicyThe whole picture, including a retention schedule and the categories of information we hold.Takes effect September 27, 2026Cookie PolicyThe short one. sitterz.com sets only what is needed to sign you in.Updated September 1, 2026

The one-paragraph version

Sitterz sells software to family-service businesses. It stores and displays what those businesses enter. It does not vet, verify, certify, rate, match, recommend, or employ anyone, and it does not provide care. Every business on the platform is independently owned and is responsible for its own hiring, screening, insurance, compliance, and the service it delivers. That is the position, and every document above is written to be consistent with it.

These documents are published as part of the Sitterz launch program and have not yet been reviewed by outside counsel. Questions, or a countersigned copy of anything: support@sitterz.com.